Alta AI Terms and Conditions
Updated December, 2024
Thanks for using our products and services ("Service"). The Service is provided by Alta AI Inc. ("Alta", “we”, “us” or “our”), a company incorporated in Delaware, with offices located at 30 W 63rd St, New York, NY, 10023. By using our Service, you agree to these terms. Please read them carefully.
Alta provides access to Katie—our AI-powered SDR—via a web interface. The Service may include certain communications from us, such as service announcements and administrative messages. Any new features or tools released in connection with the Service are also subject to this Agreement.
- The Service requires access via an internet connection. You are responsible for obtaining the necessary network connection and for any third-party fees (such as ISP or mobile data charges).
- You are responsible for maintaining the equipment needed to access the Service. The quality of your experience may depend on your connectivity and equipment, and Alta is not liable for claims or losses resulting from these factors.
As a registered user, you represent that you are of legal age to form a binding contract. You agree to:
- Provide true, accurate, and current information during registration.
- Maintain and update your account information to ensure its accuracy.
If inaccurate or incomplete information is provided, Alta reserves the right to suspend or terminate your account. You represent that you have all rights and permissions for the data you provide while using the Service. You may not use the Service to create competitive works or for unauthorized purposes.
The Service is for internal business use only. You agree not to reproduce, distribute, modify, or sell the Service or any of its components unless explicitly authorized by Alta. You are responsible for maintaining the confidentiality of your account credentials and any actions taken under your account.
Using the Service does not grant ownership of any intellectual property in the Service. All intellectual property rights, including underlying technology and modifications, remain the property of Alta. Access to the Service is provided solely for your use and does not transfer any rights to you.
Account registration must be completed by a human. Sharing login credentials or using automated tools to register accounts is prohibited. If suspicious activity is detected on your account, Alta reserves the right to suspend or terminate access. You are responsible for maintaining the security of your account.
By registering for an account, you consent to receive email notifications related to updates, tutorials, and announcements about the Service. You may opt-out of promotional emails at any time using the "Unsubscribe" link provided. Service-related emails are mandatory and cannot be opted out of.
You must not attempt to hack, reverse engineer, or misuse the Service in any way. Using automated tools to scrape or access the Service without authorization is strictly prohibited. Alta may suspend or block access to users violating these terms.
All prices for the Service are exclusive of applicable taxes and fees. You are responsible for any taxes or fees due. If required by law, Alta may charge additional taxes. You must provide valid tax exemption documentation if applicable.
Unless required by law, Alta does not provide refunds for the Service.
This Agreement automatically renews for successive terms (“Renewal Subscription Term”) at Alta’s then-applicable subscription fees unless either party provides notice of non-renewal at least 30 days prior to the end of the current term.
Each party agrees to indemnify, defend, and hold harmless the other party (including their respective officers, directors, employees, and agents) from any claims, liabilities, damages, or expenses arising out of:
- A breach of these terms.
- Violation of applicable laws.
- Infringement of third-party rights.
- Alta is not liable for indirect, incidental, or consequential damages, including loss of data, revenue, or profits, even if foreseeable.
- Alta’s total liability for any claims under these terms is limited to the fees paid for the Service during the six months preceding the claim.
Alta may anonymize and aggregate data shared with the Service to improve functionality. This data will not identify you personally.
Alta continuously improves its Service and may add or remove features, or discontinue the Service entirely. Alta is not liable for modifications, suspensions, or discontinuation of the Service.
By using the Service, you grant Alta a non-exclusive, royalty-free, worldwide license to use your name, logo, and publicly shared testimonials for marketing purposes. Such use will align with your brand guidelines, if provided.
This Agreement supersedes all prior agreements, memoranda, and communications between the parties. In case of any conflict between these Terms and other agreements (e.g., Subscription Agreement), the Subscription Agreement shall prevail.
- Severability: If any part of these terms is deemed unenforceable, the remainder will remain valid.
- Force Majeure: Neither party is liable for delays or failures caused by circumstances beyond their control (e.g., natural disasters, wars, internet outages).
- Governing Law and Jurisdiction: These terms are governed by Delaware law. Any disputes will be resolved in the state or federal courts of New Castle County, Delaware.
If you have any questions, you can contact us at info@altahq.com. By contacting us, you grant Alta the right to use any suggestions or feedback provided unless otherwise agreed in writing.
These terms may be updated periodically. Changes will take effect no sooner than seven days after posting, except for legal or functional updates, which are effective immediately. Continued use of the Service indicates acceptance of updated terms.